The mobile, robust and intuitive palm scanner

With its exceptionally compact size and intuitive operation, the LIVETOUCH PALM sets a new standard for palm scanners. For the first time, it enables the mobile capture of finger and palm images outside the police station.

Exceptionally compact

Weighing less than 1 kg and measuring 178 mm x 220 mm x 30 mm, the LIVETOUCH PALM is one of the lightest and smallest palm scanners. This makes it easy to transport and use for mobile capture services.

Intuitive user guidance

The LIVETOUCH PALM has an integrated color display for easy and reliable capture of fingerprints and palm prints. This guides the user through the scanning process, detects scanning errors in real time and displays correction aids.

The scanner is also equipped with two loudspeakers that provide user guidance with specific acoustic feedback.

Electronic signature and document capture

In addition to capturing fingerprints and palm prints, the LIVETOUCH PALM also enables electronic signatures to be captured using the integrated touchscreen.

Documents can be scanned directly on the image sensor up to a size of 127 mm x 127 mm. For example, passports can be captured and the MRZ read out. This eliminates the need for additional equipment for capturing signatures or documents.

Super robust

Despite its compact dimensions, no compromises were made in terms of the device's robustness. Equipped with a metal housing and protection class IP 65, the device is ideally equipped for stationary or mobile use in everyday police work.

In addition, the device has a protective glass to prevent damage to the scanning surface.

Highly flexible integration

The LIVETOUCH PALM has been consistently developed for mobile use. Power is supplied via USB-C or external power supply. The USB cable can be routed flexibly to the back, right or left. The integrated strain relief ensures a solid connection even in unstable conditions. A Kesington lock prevents the scanner from being stolen and a table mount enables the device to be attached quickly and without tools.

Powerful interface

e-c-thru technology

Exceptionally compact

Intelligent user guidance

LIVETOUCH PALM – Specification

User Interface On device touch screen with graphical, real-time, dynamic user feedback, audio speaker
Capture Modes Upper, lower and writer's palm prints, flat fingerprints (4/4/2 fingers), rolled fingerprints
Image Resolution 500 ppi
Image Quality Certification FBI EBTS Appendix F, ID Flats, Livescan and Mobile ID FAP 60
Infection prevention* Antimicrobial coating (AMC) tested for abrasion and washability

Scratch restistance

Glass protection layer against scratches tested for hardness (DIN EN ISO 6507-1:2018-4:2018) and for abrasion (DIN 55654:2015-08).

Operating Temperature 14 °F - 131 °F (-10 °C – +55 °C)
Dimensions
(W x H x D)
7.0 inch x 8.7 inch x 1.2 inch (178 mm x 220 mm x 30 mm)
Weight 2.2 lbs (995 g)
Scanner Interface USB 3.0, USB-C superspeed (data + power), USB-C (power only)
Power Supply by USB 3.0 or with external power supply when used with USB 2.0
Operating System Windows 10/11 (all 32- and 64-bit editions)
Certifications** FBI, WHQL, CE, RoHS
Optional Components*** External power supply unit, Desk Mount, Foot switch, Signature pen, TOUCHLAB signature, TOUCHLAB roll

 * Optional. Please check with your sales manager for availability of the antimicrobial coating in specific countries.
** FCC and UL certification in preparation
*** Cover and Bumper in preparation

Feature Comparison

 

LIVETOUCH
PALM

LIVETOUCH
QUATTRO

LIVETOUCH
QUATTRO Compact

LIVETOUCH
QUATTRO Compact Up

LIVETOUCH
DUO

 

e-c-thru technology
Resolution: 500 ppi
Scan area (w x h) 5.0 inch x 5.0 inch
(127 mm x 127 mm)
3.2 inch x 3.0 inch
(81,3 mm x 76,2 mm)
3.4 inch x 3.0 inch
(86 mm x 76,2 mm)
3.4 inch x 3.0 inch
(86 mm x 76,2 mm)
1.6 inch x 1.5 inch
(40 mm x 38 mm)
Captures palmprints (upper/lower/writer's palm)
Captures flat fingerprints (4/2/1)  1/2
Captures rolled fingerprints
Captures electronic signatures
Integrated colored resistive touch display
Integrated graphical user guidance
Document and Barcode scanning
Certifications: FBI, CE, FCC, UL, RoHS * FCC, * UL
Protection class according to DIN EN 60529 (IEC 529/VDE 047 T1) IP65 IP54 IP65 IP65 IP65
Image quality certification:
FBI EBTS Appendix F
Image quality certification:
FBI EBTS Mobile ID, FAP Level
FAP 60 FAP 60 FAP 60 FAP 60 FAP 45
Image quality certification:
BSI TR-03121
  **
Presentation Attack Detection certification
BSI TR-03121
 
Antimicrobial coating
Scratch resistant
Supported operating system: Windows 7 / 8.1 (32- and 64-Bit)
Supported operating system: Windows 10 / 11 (32- and 64-Bit)
Supported operating system: AndroidTM*** 7.0 Nougat and later
ARM 32- and 64 bit platform
   
TOUCHLAB SDK
Interface USB 3.0, USB-C USB 2.0 / 3.0 USB 2.0, USB-C USB 2.0, USB-C USB 2.0, USB-C
Power By USB 3.0 or
USB 2.0 with external power supply
By USB 3.0 or
USB 2.0 with external power supply
By USB 2.0 By USB 2.0 By USB 2.0

* in preparation for LIVETOUCH PALM, ** in preparation for LIVETOUCH DUO, *** Android is a trademark of Google LLC.

References

  • ID card and passport application

    User friendly ID-card and passport enrollment

    Czech RepublicNorway

  • Inmate management

    Fast and reliable inmate management

    Netherlands

  • Visa and passport application

    Use of JENETRIC's fingerprint scanners for visa- and passport enrollment

    GermanyNorwayCzech Republic

  • Background Check

    Fingerprint-based background checks in self-service

    USA

  • Border Control

    JENETRIC fingerprint scanners enable fast and secure border control.

    GermanyCzech RepublicFinland

  • Refugee Registration

    Lightweight and compact fingerprint scanners support mobile registration of refugees

    Germany

    Contact